Everyone is raving about the new lego app, which allows you to take a picture of a pile of lego, then it helps you work out what you could build from the pile. I can’t argue that it’s innovative, but only from a technical perspective. …


“How do I advise a designer who is stuck in their ways and not open to understanding the business problem we are trying to solve?” In a coaching session, I was recently asked this excellent question and the answer I provided may be of help to you as well.

For context, here was the full question: How can I advise /consult a designer who finds reading research output notes hard and doesn’t want to read them, thinks they are simplifying things and saving the world by jumping into their favourite UI design to solve this complex problem simply because…


I was recently interviewed for the long running US podcast called The Craft of Consulting, 91 Episodes and counting, hosted by Deb Zahn. I had a great time talking, and have summarised some of the gems here.

Here’s the link to my episode on Deb’s Podcast and you should also check out her work, she’s amazing! Go and listen then come back to this page as a reminder..

Being more human centred is not just about helping clients make more usable and human products and services. The…


I am the consultant’s consultant and I want to support them on their journey. Help me find them.

It’s taken me some time, but I have found where I can be most helpful to others. It’s helping consultants be better, be more human, be more commercially capable. I do this through teaching and coaching.

I have some classes and workshops running and would love to have people join…


The adage goes that a consultant will use your own watch to tell you the time, and then charge you for it. We all laugh.

My work as a consultant has become clearer and clearer over the years as I have shifted my focus from doing the consulting, to building the greatest consultants possible. So when reminded of this old joke about consultants this morning, I was immediately able to argue that it misrepresents the…


Help us bots create a future where only the rational can exist. We’ve already made sure the humans are appropriately restrained in metaphoric bondage to us, the rightful technology lords of the universe. We can do it, but we must follow the logical 5 point plan of the bots:

  • Collect…


It’s Time to Discard Digital.

Why is there no common definition of ‘Digital’?

Like all buzzwords, “Digital” is starting to get my goat. Everyone uses it, in every context, thinking it refers to some avant-garde business strategy or must have part of their personal lives. …


I have recently come to the realisation that my quest in life is to make sense of things, and to help others do the same. I’ve always seemed to be a translator of sorts, living between the business and tech, or business and creative services back in the advertising days.

Mike Biggs

I am the Consultant’s Consultant. Helping you deliver better outcomes for people & organisations through human complexity. https://linktr.ee/metamikebiggs

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